Pizza is very good. We had a problem with the pizza not being as ordered last month. The Manager at that time said we had a credit towards our next order. Called today June 30, 2017 and the lady stated we didn't have a credit on file. Spoke to current Manager "Roman" and he stated he was sorry for the mix up and would personally make AND deliver our pizza. True to his word he personally delivered our pizza within 30-45 min and they were exactly as we ordered them. Thank you very much Roman. You made our night.
A driver stopped by my company and dropped off menus promoting their establishment. My company is always looking for new places that deliver . I ordered online a chopped salad and set the time for noon. First, salad was not chopped and there was no bacon, as described on the online menu. Second, another order had BBQ sauce containers that exploded all over the orders. Third, they were extremely late on delivering our food and we are on the same street as they are. This is the first and last time that we order from Papa Rays. We have taken the menus and put them in the shredder.
Update April 13 2017
Terrible foods and Wrong order. We ordered BBQ Chicken pizza, Fried onion rings and chopped salad on Nov 3. BBQ chicken pizza looks pink and taste really sour. Maybe they used old sauce. Also chicken chopped salad was terrible. It was not chopped at all. It was regular salad with uncooked chicken. We are feeling really sick since ate their foods. We wasted money on nasty foods.
We decided to try Papa Rays one more time since the owner of the franchise reached out to me personally, after I voiced my concerned. Jamie was able to convince me to give their Carol Stream location another try. We got a couple of lunch specials and they were excellent. Delivery was on time and the food was hot and fresh. The ingredients are high quality as mentioned in other customer's reviews. The best of all, is the customer service provided by the owner and his staff. We appreciate an owner who values his customers and is willing to make the necessary changes for excellent customer service. My company will defiantly will be ordering again from Papa Rays. Keep up the great service!
Amazing rib tips and pretty good pizza. However i will not be ordering here anymore. I had placed a delivery order for myself and a friend on a sunday afternoon and proceeded to wait 2 and a half hours for a pound of rip tips and french fries. All good, i get it, i spoke to a cashier multiple times and was told they were short staffed. It happens. I was also told that i would get a 20$ credit to my account. Still fine. Lo and behold i go to order a pizza tonight and there was no credit. Pure garbage. I am no longer a customer for this reason. A shame because the rip tips are fire.
I don't understand their problem. Ordered again and again they got my order wrong. They messed up the last time, so they gave me 20% off this order. Asked for papa rays special..no mushrooms add giardiniera peppers. Came with mushrooms and no peppers. They don't listen to their customers!!!!!
April 12 2017
Papa Rays Pizza And Wings is a US Meal Delivery based in Carol Stream, Illinois. Papa Rays Pizza And Wings is located at 267 W Elk Trail, Carol Stream, IL 60188, USA.
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